Privacy Policy

At StickVacuum.au ("we", "us", or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website at stickvacuum.au.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our contact form
• Subscribe to our newsletter (if applicable)
• Leave comments on our articles
• Participate in surveys or promotions

This information may include your name, email address, and any other information you choose to provide in your message.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and your visit, including:

• IP address and general location (city/country level)
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Device type (desktop, mobile, tablet)

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To improve our website content and user experience
• To analyse website traffic and usage patterns
• To send you updates and marketing communications (with your consent)
• To comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activity on our website. Cookies are small data files stored on your device that help us improve your experience.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Advertising Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Third-Party Services

Amazon Associates Program

StickVacuum.au is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon affiliate links on our site, Amazon may collect information about your visit and any purchases you make. Please refer to Amazon's Privacy Policy for more information about their data practices.

Analytics Services

We may use third-party analytics services such as Google Analytics to help us understand how visitors use our website. These services may collect information about your online activities over time and across different websites.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt-out of marketing communications

To exercise these rights, please contact us using the details provided below.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@stickvacuum.au
• Contact Form: Contact Page

Australian Privacy Principles

We are committed to complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). These principles govern how we collect, use, store, and disclose personal information, as well as how we provide access to and correct personal information held about individuals.